If you’ve ever used Hims, you probably know why so many men signed up in the first place. When the company launched in 2017, it felt almost refreshing — finally, a place where you could deal with things like hair loss, ED, anxiety, or just general health concerns without feeling embarrassed or judged. And for a lot of us, that mattered more than we might admit.
But life isn’t static. Maybe money’s tight. Maybe your priorities shifted. Or maybe the products just aren’t part of your routine anymore. Whatever the reason, it’s perfectly normal to reach a point where you think, “Yeah… I think it’s time to cancel this.”
If that sounds familiar, I’ve been there too — and I’ll walk you through exactly how to cancel your Hims subscription in the easiest way possible.
Different Ways to Cancel Your Hims Subscription
You’ve got three main options: canceling online, calling customer support, or sending an email. Honestly, none of them are complicated, but some are definitely quicker than others.
1. Canceling Online (Fastest Option)
If you’d rather avoid talking to anyone, canceling through your account is usually the smoothest method. Just a small tip: start the process at least 48 hours before your next scheduled order. Hims tends to prep shipments early, so this gives you a safe buffer.
- Log in to your Hims account.
- Find the “Subscriptions” section.
- Click “Manage” on the subscription you want to stop.
- Select “Get Help”.
- Choose “Confirm Cancellation” when it appears.
Quick reminder: If a shipment is already on its way, cancelling won’t stop that particular package.
2. Canceling by Phone
If you prefer speaking with a real person — or just want confirmation on the spot — you can call:
(800) 368-0038
The conversation doesn’t have to be complicated. Something as simple as, “I’d like to cancel my subscription” gets the job done. They might ask a couple quick questions, but nothing intrusive. You’ll just need your email and maybe your account info nearby.
3. Canceling via Email
If you’d rather keep it short and silent, emailing Hims is another easy option. Send your request to:
support@forhims.com
You can write something like:
Subject: Cancelling subscription Hi, I’d like to cancel my Hims subscription. Account email: (your email) Account name: (your name)
They usually reply pretty quickly and confirm once it’s done.
Using Budget Apps
Some budgeting apps — Rocket Money is a big one — automatically scan your subscriptions and even let you cancel them with a tap. If you’re already tracking your expenses, it’s worth checking whether your app can handle the cancellation for you. Sometimes, it’s honestly easier than dealing with the website yourself.
How to Check If Your Subscription Is Actually Canceled
After canceling, log back into your account just to make sure everything looks correct. Your subscription status should show as inactive. If something feels off or unclear, you can always call Hims again at (800) 368-0038 for peace of mind.
If You Still Get Charged
It doesn’t happen often, but sometimes billing systems are… well, imperfect. If you see a charge after you’ve canceled, look closely at the date — it might be from a shipment already in progress. A budgeting app or even a simple tracker on your phone can help you keep an eye on things so nothing slips through unnoticed.
Pausing Instead of Canceling
Hims also gives you the option to pause your subscription. This is handy if you’re not completely sure whether you want to quit the service. Just remember: once the pause ends, billing starts again automatically. Setting a reminder isn’t a bad idea.
The Bottom Line
Hims has helped countless men feel more confident and supported in their health — but that doesn’t mean the subscription has to stay forever. If you’re looking to save money, reduce clutter in your life, or just take a step back, there’s nothing wrong with canceling.
Choose whichever cancellation method feels easiest for you, double-check your account afterward, and move forward with one less thing weighing on your mind. If cutting expenses is part of your plan right now, you’re definitely making a smart move for yourself.
FAQ
You can cancel your Hims subscription through your online account, by contacting the Customer Help Center, or by calling 1-800-368-0038. Once you submit the request, the cancellation takes effect at the end of your current billing period.
On Android devices, you can cancel HER through the Google Play Store. Open the Play Store, find the HER app under “My Apps” or by searching, tap Manage Subscriptions, choose Cancel or Unsubscribe, and confirm the cancellation.
To deactivate a subscription, simply stop its renewal. For most services—including Hims—you can do this by visiting your account settings, opening the subscription page, and selecting the option to cancel or turn off auto-renew.
Subscriptions that require contacting support, hiding cancellation buttons, or forcing phone calls tend to be the hardest. Compared to many similar services, Hims is relatively straightforward as long as you know where to find the options.
Yes. Hims allows you to pause your subscription for a set time. When the pause ends, your plan automatically resumes unless you cancel it beforehand.
You won’t be charged for new billing cycles, but orders already processed or shipped will still be billed. Always check your next billing date to avoid overlap.
Hims generally does not refund medications that have already been prepared or shipped, but their support team can review your situation if you believe an error occurred.
No. Removing or ignoring your account does not stop billing. You must cancel your subscription directly through your account page or by contacting customer support.
After canceling, check your account dashboard—your plan should show as inactive. If you're unsure, you can call customer service for confirmation.
Once an order has been processed or shipped, Hims usually cannot cancel it. This is why it’s recommended to start the cancellation process at least 48 hours before your next scheduled order.